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| Counter Person |
| Number of Positions Open: 1 |
| Hours: Part- time / Seasonal |
| Location: Maplewoood, MN |
| Pay/Salary: dependent on experience |
| Summary: Must be able to service rental customers in a polite, friendly and professional manner whether in person or on the telephone. Must assist them with rental equipment reservations, contracts, questions, register transactions and order adjustments. Must be able to process cash and credit card payments, as well as make change and credits. Also working weekends is required. |
| Responsibilities: Rents equipment or arranges for provision of service to customer. Prepares rental forms and contracts, obtains customer signature and other information as required. Maintains daily contract file. Computes charges based on rental or service rate. Explains rental fees and provides information about rented items, such as operation or description. Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts. Answers telephone and receives orders by phone. Recommends items to customers that meet their needs. Reserves items for requested time and maintains rental reservation file. Updates/calls overdue list daily and alerts supervisor of overdue contracts. Cleans showroom and equipment. Arranges showroom displays. Keeps shelves organized, stocked and clean. May also clean customer restrooms. Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment. May fill customer’s propane cylinders from time to time. Resolves customer problems. Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government safety requirements and other regulations and security in store. Attend department, store and safety meetings. Perform other duties as requested. |
| Educational Requirements: A high school diploma or equivalent GED is preferred but not required. Must be able to lift approximately 70 lbs. Must maintain a professional personal appearance. Must possess sales and customer relation skills. Must be able to use mathematics to solve problems. Must speak English clearly and write legibly. Ability to speak another language is a plus. Knowledge of landscaping, construction or party equipment is a plus. |
| Benefits: Varies |
| Posted On: 2/25/2010 |