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General Policies

Rental period

Minimum -   2 hours, 4 hours, or 3 days depending on equipment
Day Rate -   24 hours.
Week Rate -   7 consecutive days to the same time
4 Week Rate -   4 consecutive weeks to the same time

NOTE: RENT CHARGED FOR ALL TIME OUT.  For you to get the best value for your money, return all items on or before the date and time DUE IN on your rental contract.

Identification

Existing Customers:

A valid MN driver’s license is required for ALL rentals. A current utility bill or major credit card may be required as a second form of identification. Proof of insurance is required for vehicles towing trailers.

New Customers:

  1. MN or Western Wisconsin Drivers License or ID with current address and photo
  2. Current Phone #
  3. Credit Card OR Check Card
  4. Other information that may be required: work#, cell #, job address, proof of insurance, etc.

Payment

Required at time rental item is picked up. If driver’s license does not show a local address, payment by credit card may be required (excluding open account customers). We accept Visa, Master Card, Discover, and American Express. Although check cards may be used for payment, they may not be used for rentals requiring a credit card deposit.

Metered Items

Rates for rental items equipped with hour meters are based on 8 hours per day, 40 hours per week, and 160 hours per month. Additional usage will be charged accordingly.

Damage Waiver

In order to provide a worry-free rental, Hejny Rentals, Inc. offers an optional Damage Waiver of 8.99% of the rental amount.  The Damage Waiver protects the customer from the unforeseen cost of repairing accidental damage to the equipment.  The Damage Waiver is automatically calculated into the rental invoice.  It is non refundable.  With acceptance of the Damage Waiver, the customer will not be required to pay any and all expenses of the damaged equipment up to the full cost of such equipment if purchased new.  The Damage Waiver DOES NOT cover any loss or damage due to theft, misuse or abuse, unexplained loss, theft by conversion, unsecured equipment, or any loss due to the customer failing to care for the rental items with disregard to common sense care of such equipment.

Availability/Reservations

Please call for item availability. Reservations are welcome!

Our inventory is continually expanding to meet the needs of our customers. Please feel free to recommend equipment.

Pricing

Prices are subject to change. Please call for price quotes. All rental charges are for time out, whether used or not. If you encounter any operational problems, call 651-770-3841 immediately. No credits or adjustments will be made unless we are notified as soon as the problem is encountered.

Delivery and Pick-up

Delivery and pickup are available at reasonable rates. Please call for the charge to your specific location. All rental items should be gathered in a single location convenient for pickup. If you prefer, you may pickup and return your rental items to our location.

Responsibility

Responsibility for rental items remains with the customer from delivery to return. All items should be secured and protected from the weather. Additional charges for replacements are made for missing or damaged items.

Deposit

Deposits vary per item. Deposit refunded on return of rental item.

Reservation Policies

Bobcats, Excavators, Dingos, Lg. Equipment Orders, etc.

  1. Deposit - $500 credit card or check card
  2. Cancellations - 2 day cancellation notice required unless rainout
  3. Cancellation Charge - $50

Graduation, National Night Out, Large Party Orders, etc.

  1. Deposit - $100 or order total, whichever is greater
  2. Cancellations — 30 day cancellation or change notice required
  3. Cancellation Charge - $100 or order total (minus tax JDW)

Dunk Tanks and Moon Walks

  1. Deposit - $100
  2. Cancellations — 30 day cancellation notice or change notice required unless rainout
  3. Cancellation Charge - $100

Trucks

  1. Deposit - $300 credit card or check card
  2. Cancellations - 1 week cancellation notice required
  3. Cancellation Charge - $69 for 15’ Truck or $129 for 24’ Truck

Enclosed Trailers

  1. Deposit — Total Rent for time period requested
  2. Cancellations — 1 week cancellation notice required
  3. Cancellation Charge — Total Rent for time period requested
  4. Current Proof of Insurance.
  5. Satisfactory Vehicle and Hitch.

Boomlift

  1. Deposit - $1000 credit card or check card
  2. Cancellations — 2 day cancellation notice required unless rainout
  3. Cancellation Charge - $100


Note: These policies do not supersede what is stipulated in the signed rental contract.